Updated on 12 March 2025

This privacy notice for True Accrumance ("we," "us," or "our") explains how we collect, use, store, and share information when you use our services ("Services"), including when you visit our website or contact us. Questions? Contact us at [email protected].

Overview

We process personal data to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, and improve performance. You have privacy rights under applicable law. If you do not agree with this notice, please do not use our Services.

Data we gather

We may gather technical details (such as IP address, device and browser type, pages visited, timestamps, and crash logs) plus information you provide (for example, name, email, and phone number when you request a connection to a third-party platform). Some technical data may not directly identify you.

You are not required to provide information, but without it we may not be able to provide certain features. The Website is not aimed at children under 18; if we learn we have collected a child's information, we will delete it promptly where required.

Purposes and lawful grounds

We process information to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, improve performance and analytics in our legitimate interests, and defend our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or legal obligation as applicable.

	Common purpose	Common legal basis
1	Pass your details to a third-party platform you ask us to connect you with	Consent / steps taken before entering a contract at your request
2	Support, security, fraud prevention, analytics, and business operations	Legitimate business interests and/or a legal requirement

Data sharing and overseas transfers

We may disclose data to service providers bound by confidentiality; to third-party platforms when you ask for an introduction; to professional advisers; to regulators or authorities where the law requires it; and to a successor in a merger or asset sale. Data may be handled outside your country; where needed, we apply suitable safeguards such as standard contractual clauses or other mechanisms recognised under applicable law.

Cookies and similar tech

We and our partners may use cookies and similar tools for essential operation, preferences, analytics, and marketing where permitted. You can control cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.

Category	Use
Essential	Security, session management, and core site functionality.
Essential / performance	Save preferences and track aggregated usage to enhance the Website.

Data retention, security, and external websites

We retain information only for as long as necessary for the purposes above and to satisfy legal obligations, then delete or anonymise it where possible. We use reasonable safeguards, but internet transmission is never entirely risk-free. Third-party websites we link to operate under their own policies.

Your rights and policy changes

Depending on local law, you may ask to access, correct, erase, restrict, port, or object to certain processing, and withdraw consent where processing relies on consent. We may refresh this notice by posting a new version on the Website.